Emails not being received.

[Cliff2]

I have been using the same email address for years and all my contacts are aware of it. Recently I have stopped receiving any emails. Called the help call centre(India) and was told that this email address is no longer valid. How can this be without prior notice from Sky?????

[Mark39 · Accepted solution]

Are you a Sky subscriber? Have you logged in recently to your email account? Are you able to log in here: https://www.sky.com/signin/email

If not, what error message do you see?