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Discussion topic: Emails in wrong folder

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This message was authored by: mollymidgejake

Emails in wrong folder

My incoming sky emails are going to my Archive folder instead of my inbox, can anyone help

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This message was authored by: GD1

Re: Emails in wrong folder

Posted by a Superuser, not a Sky employee. Find out more

@mollymidgejake  You can just move them to the inbox, or better still a seperate folder.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: Emails in wrong folder

Posted by a Superuser, not a Sky employee. Find out more

@mollymidgejake 

Have a look at any filters you might have setup to see if one might be causing this to happen.

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This message was authored by: jwilli

Re: Emails in wrong folder

That's not a cure 😩

This message was authored by: Mark39

Re: Emails in wrong folder

Posted by a Superuser, not a Sky employee. Find out more

@jwilli wrote:

That's not a cure 😩


What suggestion do you have?

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