0

Discussion topic: Emails being redirected- but i didn't set this up

Reply
This message was authored by Dragonplant This message was authored by: Dragonplant

Emails being redirected- but i didn't set this up

Recently all my contacts received a spam email from me.  I then tried to write an email and had a pop up alert saying that if I received a response it would be redirected to another address.  I did not set up this redirection and can't see how to stop it.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Emails being redirected- but i didn't set this up

Posted by a Superuser, not a Sky employee. Find out more

Login to your online email account via this link:

 

https://skyid.sky.com/signin/email/

 

Go to Settings > More Settings > Mailboxes > your email address and delete anything shown in the reply to address that you didn't setup.

 

After doing this logout then change your password via this link:

https://skyid.sky.com/resetpassword/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion