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Message posted on ‎24 Aug 2023 04:53 PM

Email

I keep getting email supposedly from Sky saying my email account needs updating within 48 hours, today I had another saying if I didn't update within 48 hours my email account would be temporarily disconnected. Is this a scam ? Can anyone advise please or give me a number to contact Sky as I haven't a clue where to get a number from that will help me TIA.

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This message was authored by: GD1 Answer

Message posted on ‎24 Aug 2023 04:55 PM

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

@Trish357  It's not from Sky, it's a scam there are no updates taking place, and if they were no intervention by you would be needed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: GD1 Answer

Message posted on ‎24 Aug 2023 04:55 PM

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

@Trish357  It's not from Sky, it's a scam there are no updates taking place, and if they were no intervention by you would be needed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎24 Aug 2023 04:57 PM

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

As @GD1 this a classic scam email you have received as should there be any updates then they would be done by Sjy or Yahoo and not you as the user. These scam emails get asked about here almost everyday so mark it a spam and keep doing so should you receive anymore.

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This message was authored by: Trish357

Message posted on ‎24 Aug 2023 05:28 PM

Re: Email

Thank you for your help @GD1 & @caesarome. I should of done this earlier to stop the worry.

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