05 Jun 2024 09:59 PM
My email address has been reset due to hacking and now sending emails to my deleted box instead of my inbox any help much appreciated thanks
05 Jun 2024 10:12 PM
Posted by a Superuser, not a Sky employee. Find out moreAfter logging in via your browser, go to Settings > More Settings (you need to use a desktop or laptop pc, or a mobile device's desktop.mode to see this) > Filters and delete anything you don't recognise.
05 Jun 2024 10:15 PM
Posted by a Superuser, not a Sky employee. Find out moreAlthough this will not cause this issue it is also worth checking this as well:
Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion