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Discussion topic: Email via web browser not working

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Avatar for rogerthecat
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This message was authored by: rogerthecat

Message posted on ‎23 Nov 2024 09:04 AM

Email via web browser not working

My Emails work ok within my email app but won't open in a web browser or from within mysky, and says that my account has been deactivated although I can still access them from within my email app
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Nov 2024 10:13 AM

Re: Email via web browser not working

Posted by a Superuser, not a Sky employee. Find out more

@rogerthecat 

Vety odd, when was the last time you logged into your online account because Sky will deactivate an emai account if the user hasn't logged into it for quite a few months so I take it this doesn't apply to you ?

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Avatar for jayach
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This message was authored by: jayach

Message posted on ‎23 Nov 2024 01:44 PM

Re: Email via web browser not working

Posted by a Superuser, not a Sky employee. Find out more

@rogerthecat 

As @caesarome says. very odd. Is it possible to show us the message that says your account has been deactivated, oscuring any personal info.

Also what app and on what platform is it still working?

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