Email server down?

[Kevin1978a]

I am having a job to access email via outlook, web or IOS app, it is saying the password hasn't been entered and I gave alterred nothing since it worked earlier this morning.  Does anyone know if there are server issues?

[Mark39]

Yes, there are no server issues.

What is the error message when you try to log in here: https://www.sky.com/signin/email ?

[Kevin1978a]

Account problem,  we apologise for the onconvience, but we have encountered a problem with your account.

please call 0344 etc

on IOS it hangs whilst checking mail then comes back saying account error, no password provided for yahoo 

do I need to call up - was hoping to avoid that if possible 

[Mark39]

If you're using a VPN, try disabling it. You could try resetting your password, but failing that, you're going to have to call, I'm afraid.