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Discussion topic: Email not working properly….

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This message was authored by lagunabeachbabe This message was authored by: lagunabeachbabe

Email not working properly….

Why for the last few months is my email account not working properly. I am using an iPad (new) and I regularly get "account error" message or "cannot download from the server" message. Some Emails can take forever to come through and then I can't open any attachments within. It's so frustrating, why is it doing this!!!

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This message was authored by Mark39 This message was authored by: Mark39

Re: Email not working properly….

Posted by a Superuser, not a Sky employee. Find out more

Problems with the standard Mail app that is provided with Apple devices have been frequently reported here in recent months. Until Apple get round to fixing it,  if they ever do, either login online via your browser or try a different mail app.

This message was authored by caesarome This message was authored by: caesarome

Re: Email not working properly….

Posted by a Superuser, not a Sky employee. Find out more

The easiest way to access your emails is by logging into the Sky website here:

 

https://skyid.sky.com/signin/email/

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