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Discussion topic: Email not sending from gmail

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Avatar for EoghanMcC
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This message was authored by: EoghanMcC

Message posted on ‎02 Aug 2022 01:47 PM

Email not sending from gmail

Getting notifications that email wasn't sent with the following message:

 

5.7.1 Unfortunately, messages from [198.61.254.6] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [VI1EUR06FT029.eop-eur06.prod.protection.outlook.com]

 

can you help please. Thank you

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎02 Aug 2022 03:50 PM

Re: Email not sending from gmail

Posted by a Superuser, not a Sky employee. Find out more

Are these Sky emails you are trying to send ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Avatar for EoghanMcC
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This message was authored by: EoghanMcC

Message posted on ‎02 Aug 2022 03:51 PM

Re: Email not sending from gmail

No they're from my gmail account but using a different platform - mail gun

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This message was authored by: jayach

Message posted on ‎02 Aug 2022 06:17 PM - last edited: ‎02 Aug 2022 08:03 PM

Re: Email not sending from gmail

Posted by a Superuser, not a Sky employee. Find out more

That email IP address is mail gun

jayach_0-1659460591211.png

So definately nothing to do with Sky.

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