Email has been comprimised they are accessing my emails

[Scrivens]

Basically my email address has been comprimised, someone is sending emails from my account going out of my sent box also having emails coming into my inbox where they have asked for verifacation codes and then changing my email address on like Netflix Very account and several others. Even though I am changing my password this is still happening. 

I think they might have set my emails to be forwarded on to another address to get this info but I can find how to check forwarding details as the directions im following doesnt give me that option.

PLEASE can someone HELP!

Sky are not doing a thing to help me

[caesarome]

@Scrivens 

You either need to be using a laptop or PC or if using a mobile make sure it is in desktop mode so give this a try:

Login to your online account:

https://skyid.sky.com/signin/email/

Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make a change then logout and change your password:

https://skyid.sky.com/resetpassword/