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Discussion topic: Email hacked help

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This message was authored by: Swanny3450

Email hacked help

My email has been hacked and the hacker has changed my password and memorable information.  Is there a phone number I can call to stop my email, im not a sky account holder o just use their email 

 

Many thanks 

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This message was authored by: caesarome

Re: Email hacked help

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

 

You will need to get the account holder to change the memorable information.

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