Email access - Verification

[wendels09]

I set up the verification to access the email,  each time I access the email on the laptop I await a code sent to my mobile.  Its anoying as sometimes I dont have my phone to hand.

So I checked Sky community to see if I could find any help and I found that i could rest by entering the recovery code sent to my mobile.  Found it, I typed in the recovery code and it says its incorrect.

Help 🙂

I want to tuen off the verfication for email access.

[caesarome]

To turn off 2FA sign in with the recovery code so at the login select "can't sign in with verification code" link. You'll then be asked for the recovery code.

[wendels09]

Hi, Yes, I tried this and when I enter the recovery code says its incorrect?

[Mark39]

The recovery code is sent to you by email as well as being displayed on screen. Check the email copy.