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This message was authored by: Pauline+Salati

Message posted on ‎24 Dec 2022 10:00 AM - last edited: ‎25 Dec 2022 10:57 AM by Community Manager

E mail

I have received an e mail from Skymail   asking me to click on a link to update my account as the old version of the mailbox is closing down today. Should I do this or is it. Scam? Thank you

 

Moderator note: removed 3rd party URL 

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Avatar for GD1
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Message posted on ‎24 Dec 2022 10:01 AM

Re: E mail

Posted by a Superuser, not a Sky employee. Find out more

@Pauline+Salati  Whatever you do don't click on the link it's a scam, there is no update that you need to do at all.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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Superuser
This message was authored by: GD1 Answer

Message posted on ‎24 Dec 2022 10:01 AM

Re: E mail

Posted by a Superuser, not a Sky employee. Find out more

@Pauline+Salati  Whatever you do don't click on the link it's a scam, there is no update that you need to do at all.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: caesarome

Message posted on ‎24 Dec 2022 10:04 AM

Re: E mail

Posted by a Superuser, not a Sky employee. Find out more

@Pauline+Salati 

Mark that email as spam so it gets deleted as it is a very common scam email that gets reported on here regularly. There will never be a need for you to update your email account.

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