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Discussion topic: E-mail app do not working anymore, I can only get email through sky webmail

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This message was authored by Bo+Noergaard This message was authored by: Bo+Noergaard

E-mail app do not working anymore, I can only get email through sky webmail

My email app doesn't work anymore for more than a week now . I can only get email through sky webmail. Is there reason for this?


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This message was authored by jayach This message was authored by: jayach Answer

Re: E-mail app do not working anymore, I can only get email through sky webmail

Posted by a Superuser, not a Sky employee. Find out more

Yes, Sky|Yahoo have been tightening up the authentication requirements.

Depending on the app you use, you either need to reinstall the Sky email account, or use a generated password in place of your account password. https://www.sky.com/sky-yahoo-mail/manage-apps

 

See here for more info: Problems accessing your Sky.com email from your email app | Sky Help | Sky.com

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This message was authored by jayach This message was authored by: jayach Answer

Re: E-mail app do not working anymore, I can only get email through sky webmail

Posted by a Superuser, not a Sky employee. Find out more

Yes, Sky|Yahoo have been tightening up the authentication requirements.

Depending on the app you use, you either need to reinstall the Sky email account, or use a generated password in place of your account password. https://www.sky.com/sky-yahoo-mail/manage-apps

 

See here for more info: Problems accessing your Sky.com email from your email app | Sky Help | Sky.com

Bo+Noergaard
Topic Author
This message was authored by Bo+Noergaard This message was authored by: Bo+Noergaard

Re: E-mail app do not working anymore, I can only get email through sky webmail

Still the same problems, 

The only way I can see email is through sky webmail,  anything I can do to get it via email app?????

This message was authored by caesarome This message was authored by: caesarome

Re: E-mail app do not working anymore, I can only get email through sky webmail

Posted by a Superuser, not a Sky employee. Find out more

What is happening with the email app ?

What happens when you replaced the password with the 16 digit one you generated on the link posted by @jayach ?

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This message was authored by jayach This message was authored by: jayach

Re: E-mail app do not working anymore, I can only get email through sky webmail

Posted by a Superuser, not a Sky employee. Find out more

If you say what email app you are using we can tell you the best way to resolve it.

Bo+Noergaard
Topic Author
This message was authored by Bo+Noergaard This message was authored by: Bo+Noergaard

Re: E-mail app do not working anymore, I can only get email through sky webmail

Apple mail , I had done absolutely everything , but it won't recognize me 

This message was authored by jayach This message was authored by: jayach

Re: E-mail app do not working anymore, I can only get email through sky webmail

Posted by a Superuser, not a Sky employee. Find out more

The later versions of Apple Mail (both Mac and iOS) are fully OAuth compatible so all you should need to do is reinstall your Sky address, making sure it is recognised as a Yahoo account.

See here: Problems accessing your Sky.com email from your email app | Sky Help | Sky.com or Problems accessing Sky Yahoo Mail | Sky Help | Sky.com

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