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Discussion topic: Code not sending

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This message was authored by: GillAdams

Code not sending

Verification code not sending to my mobile number 

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This message was authored by: Annie+UK

Re: Code not sending

Posted by a Superuser, not a Sky employee. Find out more

Verification code for what?

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus
This message was authored by: caesarome

Re: Code not sending

Posted by a Superuser, not a Sky employee. Find out more

@GillAdams 

Is this for a Sky email account or are you trying to access your Sky account ?

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This message was authored by: GillAdams

Re: Code not sending

It a two factor verification code to access my emails on my laptop 

This message was authored by: MightyQuinn

Re: Code not sending

Posted by a Superuser, not a Sky employee. Find out more

Hi @GillAdams   Has it ever worked?

This message was authored by: Mark39

Re: Code not sending

Posted by a Superuser, not a Sky employee. Find out more

@GillAdams use your Recovery Code to turn off 2 step login. You can set it up again later, if you wish, to see whether Verification Codes are then being received.

This message was authored by: caesarome

Re: Code not sending

Posted by a Superuser, not a Sky employee. Find out more

To get access all you need to do is to sign in with the recovery code that you made a note of when setting this up as this will then turn two factor verification off.

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