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Discussion topic: Closing email account

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This message was authored by IPH This message was authored by: IPH

Closing email account

I wish to close my sky email account

 

How do i do that please?

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This message was authored by caesarome This message was authored by: caesarome

Re: Closing email account

Posted by a Superuser, not a Sky employee. Find out more

If you don't login to your online account then after a few months Sky will close it for you. They might send you an email to it before they do that. The other way would be to contact them about it by calling them but I'm not sure they would close it straight away if you did this.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Closing email account

Posted by a Superuser, not a Sky employee. Find out more

As I understand it email cancellation requests are batched and processed fortnightly so there could be a two weeks' delay. Unfortunately the 

problem is likely to be reaching an adviser who understands the process and knows what to do.

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