Can't get sky email using gmail on chrome for macbook - SOLVED

[storeyd]

I was having an issue setting up my sky email account using the gmail app on my macbook (or in chrome browser).  It was saying "Server unreachable"   I noted at the top is said "Provider - Sky".  We know the provider for sky is Yahoo.

So I changed the email address to say yahoo and not sky..... instantly I got the connection

[caesarome]

Glad you have it working as the other one to have set this up would have been to select Other as the provider, use the manual settings and use the option to generate a 16 digit password.

[storeyd]

The 'Other' option is not available in chrome for mac.  It was available in the gmail app on my samsung smart phone.  So I used it there.

[jayach]

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@storeyd wrote:

The 'Other' option is not available in chrome for mac.

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No it wouldn't be, Chrome is a browser not an email app.

Referring to your original post, changing sky.com to yahoo.com in the email address (if that is what you did) would be a different email address completely.

If you meant you changed the sky servers (imap.tools.sky.com, smtp.tools.sky.com) for the yahoo servers (imap.mail.yahoo.com, smtp.mail.yahoo.com) that would work.

[storeyd]

Yes its a browser.  This is why I posted this as all the help I read was for apps