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Discussion topic: Can't get in multiple sky & yahoo devices

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This message was authored by Nick+521 This message was authored by: Nick+521

Can't get in multiple sky & yahoo devices

I can't log in to multiple sky and yahoo email devices at the same time.

I  Want to be able to log in to my laptop or mobile phone to either look at sky email or sky account but every time I try to reactivate my yahoo mail on the other device it says invalid password please reset it so I do and end up going round in circles because it won't log in on 2 devices. I know that there was a problem with yahoo email login but I am unable to work around the problem?

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can't get in multiple sky & yahoo devices

Posted by a Superuser, not a Sky employee. Find out more

@Nick+521 wrote:

but every time I try to reactivate my yahoo mail on the other device


What do you mean by reactivate, what does it say when you login here:

 

https://skyid.sky.com/signin/email/

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Nick+521
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This message was authored by Nick+521 This message was authored by: Nick+521

Re: Can't get in multiple sky & yahoo devices

I forgot to mention that I want to access my sky email account on Gmail using a computer so I can then change the spam settings which should also work on my phone Gmail as Google doesn't have the spam settings on the phone app.

When I try adding my sky email address into Gmail on my laptop I get "the server is unreachable" when I put in my sky password.

This message was authored by caesarome This message was authored by: caesarome

Re: Can't get in multiple sky & yahoo devices

Posted by a Superuser, not a Sky employee. Find out more

@Nick+521 

What settings are you using, try using "Other" as the account option then use a generated password from here instead of your usual Sky email password:

 

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

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This message was authored by jayach This message was authored by: jayach

Re: Can't get in multiple sky & yahoo devices

Posted by a Superuser, not a Sky employee. Find out more

Try to explain just what problem you have.

If you have multiple problems, Give then to us one at a time, starting with the most important first.

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