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Discussion topic: Can't download copy or print pdf attachments

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This message was authored by: corn+dolly

Can't download copy or print pdf attachments

If I receive an email with a OFF document attachment, I can read it in preview but I can't download, print or copy it.. 

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This message was authored by: Mark39

Re: Can't download copy or print pdf attachments

Posted by a Superuser, not a Sky employee. Find out more

@corn+dolly your device needs to have a pdf reader app installed to be able to open a pdf document to print etc

This message was authored by: caesarome

Re: Can't download copy or print pdf attachments

Posted by a Superuser, not a Sky employee. Find out more

@corn+dolly 

What web browser are you using as some have the ability to open pdf files without the need to install anything, Chrome certainly does so when you try to open the file what happens ?

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This message was authored by: jayach

Re: Can't download copy or print pdf attachments

Posted by a Superuser, not a Sky employee. Find out more

PDF's are attachments, so need to be saved before you can do anything with them.

Screenshot 2026-02-17 111026.jpg

So right click the paperclip icon and choose save as.

Screenshot 2026-02-17 111441.jpg

and you can then use the PDF as you choose.

 

If you are not viewing your email in a browser, please tell us how you do view them.

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