Discussion topic: 2 step verification issue
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Message posted on 30 Jun 2023 05:49 PM
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2 step verification issue
I recently heard from a pension I pay into that a cyber attack had occurred and one tip was to set up 2 step verification on email accounts.
I have tried today but every time I click on thelink nothing happens.
Is there an issue or something else I need to do?
Thanks
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All Replies
Message posted on 30 Jun 2023 05:58 PM
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Re: 2 step verification issue
Sky Yahoo Mail doesn't support 2 factor authentication. Be sure to have a strong password, for example, at least 8 characters, a mix of letters, number and special characters and not a word you might find in a dictionary.
Message posted on 30 Jun 2023 06:15 PM
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Re: 2 step verification issue
I clicked on help and the security section. Then 2 SV came up - when clicke don it highlighted etc but did no more. Why is it there then if not in use? Thanks for your reply
Message posted on 30 Jun 2023 06:51 PM - last edited: 30 Jun 2023 06:51 PM
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Re: 2 step verification issue
That's because you are looking at the Yahoo help pages, not the Sky ones.
Even though Yahoo label some of them as Sky|Yahoo, they are just re-branded Yahoo pages.
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