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Discussion topic: 2 step verification issue

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This message was authored by trickertracker This message was authored by: trickertracker

2 step verification issue

I recently heard from a pension I pay into that a cyber attack had occurred and one tip was to set up 2 step verification on email accounts.

I have tried today but every time I click on thelink nothing happens.

Is there an issue or something else I need to do?

Thanks

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This message was authored by Mark39 This message was authored by: Mark39

Re: 2 step verification issue

Posted by a Superuser, not a Sky employee. Find out more

Sky Yahoo Mail doesn't support 2 factor authentication. Be sure to have a strong password, for example, at least 8 characters, a mix of letters, number and special characters and not a word you might find in a dictionary. 

trickertracker
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This message was authored by trickertracker This message was authored by: trickertracker

Re: 2 step verification issue

I clicked on help and the security section. Then 2 SV came up - when clicke don it highlighted etc but did no more. Why is it there then if not in use? Thanks for your reply

This message was authored by jayach This message was authored by: jayach

Re: 2 step verification issue

Posted by a Superuser, not a Sky employee. Find out more

That's because you are looking at the Yahoo help pages, not the Sky ones.

Even though Yahoo label some of them as Sky|Yahoo, they are just re-branded Yahoo pages.

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