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Discussion topic: wifi problem

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This message was authored by: young+jack

wifi problem

just joined sky fibre 150. the wifi upstairs is not very good, would a wifi SE210 solve the problem

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This message was authored by: caesarome

Re: wifi problem

Posted by a Superuser, not a Sky employee. Find out more

@young+jack 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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This message was authored by: TimmyBGood

Re: wifi problem

Posted by a Superuser, not a Sky employee. Find out more

@young+jack wrote:

would a wifi SE210 solve the problem


That's the booster to match a Sky Broadband Hub: it won't work with a Max Hub.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: young+jack

Re: wifi problem

Many thanks

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