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Discussion topic: wifi not working

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This message was authored by shannell1 This message was authored by: shannell1

wifi not working

wifi stopped working so i checked it on the app where it also said there may be an issue.. i then checked it near enough 10 times for it to say everything is fine but is still not working. 

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This message was authored by DAISY111 This message was authored by: DAISY111

Re: wifi not working

SAME!!!!!!!

This message was authored by Dale84 This message was authored by: Dale84

Re: wifi not working

Same just happened to me says everything is OK but no devices can connect to the wifi
This message was authored by Mairimode This message was authored by: Mairimode

Re: wifi not working

I had the same! I have a time critical job and the wifi was out for hours at a time yesterday. It's happening too often. Think I'm going a look for another provider

This message was authored by Chrisee This message was authored by: Chrisee

Re: wifi not working

Posted by a Superuser, not a Sky employee. Find out more

@Mairimode @shannell1 @Dale84 @DAISY111 loss of connectivity after midnight up until 5am is often due to essential network maintenance. Nothing customers can do but wait until the service comes back up. Just like overnightvroad works it is reality we have to live with. 

Only if your service is still down this morning is it worth doing anything but unless the online test tells you Sky are aware of an issue givecyhem a ring and report the fault.

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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