wifi frequently stops working

[Rachel158]

Hi,

Over the last few weeks our wifi has been cutting out regularly and flashing orange. We have reset the router but still doing the same thing.  

Please can you asssit. 

Thanks. 

[Mr+Flibbles+86]

Hi there @Rachel158 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Rachel158]

Hello,

Sorry I didn't see this - i still do require assistance, thank you. 

[Greenfingers001]

Hi there, I’ve re escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147