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Discussion topic: trying to rearrange engineer visit

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This message was authored by: eileend1

trying to rearrange engineer visit

Hi we have a broadband issue and you sent out an engineer when we were on holiday.  I am trying to re-schedule this visit for as soon as possible.

 

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This message was authored by: Daniel0210

Re: trying to rearrange engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@eileend1 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

See the 'reschedule' section in this link

https://www.sky.com/help/articles/sky-broadband-engineer-visits 

 

If the original appointment was missed (no one in) you will likely be charged £25. 


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