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Discussion topic: trying to rearrange engineer visit
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This message was authored by: eileend1
Message posted on 12 Jun 2026 09:21 AM
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trying to rearrange engineer visit
Hi we have a broadband issue and you sent out an engineer when we were on holiday. I am trying to re-schedule this visit for as soon as possible.
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Jun 2026 10:17 AM
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Re: trying to rearrange engineer visit
@eileend1
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.
See the 'reschedule' section in this link
https://www.sky.com/help/articles/sky-broadband-engineer-visits
If the original appointment was missed (no one in) you will likely be charged £25.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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