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Discussion topic: three Q boxes, only one working

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This message was authored by mitchy07 This message was authored by: mitchy07

three Q boxes, only one working

got sky full fibre fitted and had a replacement mini box but still have issues with two mini boxes not working.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: three Q boxes, only one working

Posted by a Superuser, not a Sky employee. Find out more

@mitchy07 

Which main Sky Q box do you have? You can have, loaned to you by Sky, a maximum of 4 mini boxes. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.

The original 1TB (non-UHD) Sky Q box only allows one mini to be in use. All 2TBs and the UHD/HDR 1TB permit two mini boxes.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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