sky mobile

[aids]

hello im having problems with my wifi ill use apps like insta and snap and safari and everything is buffering and wont load properly its been doing this for days but the wifi checker says everything ok but its not and ive turned the wifi router off and on but still doesnt work, it works fine on youtube sometimes and works fine on some apps and others not so well

[caesarome]

@aids 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.