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Discussion topic: sky max hub

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This message was authored by: Mavis6

sky max hub

Had a sky max hub delivered a couple of weeks ago and have had trouble with everything else since then. Alexa doesn't work properly anymore, tv has its moments. problems with doorbell and now I can't get my printer to work. As I am 86 years old I just cannot cope with it.

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This message was authored by: TimmyBGood

Re: sky max hub

Posted by a Superuser, not a Sky employee. Find out more

@Mavis6 wrote:

 now I can't get my printer to work. 


With a white Max Hub you may need to reduce the wireless security level from WPA3-T to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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