sky hub delivered 4 days after activation

[Kentpete1234]

hi

my sky full fibre was activated on the 5th of july, but i didnt receive my sky hub until 4 days later.

i therefore had no broadband for 4 days and no sky stream! 

i fel that i shouldnt be charged for these lost days for both services. aany help would be very appreciated

[cookiemonsteruk]

@Kentpete1234 

Compensation etc when its not an openreach issue would be discretionary on skys part

Give them a call on 150 from your sky landline or

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

To discuss the issue

[Kentpete1234]

thanks ill give that a try