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Discussion topic: router

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This message was authored by: arwelevans

router

HI 

 

Ive been having problems with my internet connection for the past few months. There's no problem in the area and other people on our street have great sky internet. i have had nothing new in my house and ive done all checks. its really frustrating. im paying well over £100 a month to sky and feel like im not getting my moneys worth. Can i please have a new router ? i have a wifi booster but i feel my router is old and slow and that is the problem. please help 

 

thanks 

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This message was authored by: cookiemonsteruk

Re: router

Posted by a Superuser, not a Sky employee. Find out more

@arwelevans 

 

Could you post you router stats as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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