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Discussion topic: returns
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This message was authored by: Kerrymc1
Message posted on 06 Oct 2026 11:06 AM
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returns
hello
i have recieved the returns box to return my old broadband as i have upgraded but i dont have return label how do i get one
thanks
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Oct 2026 11:25 AM
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Re: returns
@Kerrymc1
This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
It’s important that you keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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