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Discussion topic: return of router
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This message was authored by: APM19
Message posted on 01 Sep 2026 10:08 AM
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return of router
You have sent me a retruns package for my router but no instructions and no pre paid label. What happens next
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Sep 2026 10:16 AM
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Re: return of router
Rhere should be a label on the packaging so you just put the router inside of the packaging.
If there is no label then this link will help you to print the return label and return it via Royal Mail:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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