recycling

[Diki1]

I am trying to return my old hub for recycling before I am charged £53. What is the correct address does anyone know. 

I have trieed to print a label using the 'print returns' process but it does not print.

[TimmyBGood]

@Diki1 

If you are being threatened with a non-return fee then it's going back for re-use rather than recycling.

That being the case it's important you don't use the recycling pathway.

[caesarome]

@Diki1 

Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.