poor wifi

[Ian0905]

MY sky stream puck does not work properly when the lounge door is closed. The picture stutters and appears to be buffering and has come up with a technical error message saying no wifi.

Can I get a range extender for it please?

[JimM1]

@Ian0905 As long as you subscribe to sky Max and sky test and agree. Details all below and you need to call them to get it all started.

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee