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Discussion topic: playstation 5 won’t connect

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This message was authored by deanie2023 This message was authored by: deanie2023

playstation 5 won’t connect

my playstation 5 was connected to the broadband but issues started yesterday where it wouldn't let me game only watch youtube etc. this morning same thing. saying connection to hub failed 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: playstation 5 won’t connect

Posted by a Superuser, not a Sky employee. Find out more

@deanie2023  How are you trying to connect the PS5? Is it via a wired or wireless connection?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Chrisee This message was authored by: Chrisee

Re: playstation 5 won’t connect

Posted by a Superuser, not a Sky employee. Find out more

@deanie2023 if you can play You Tube videos your PS5 must be connected to the internet. As a first step try rebooting the PS5 by unplugging its power lead fir a few seconds.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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