@Tabs- In case you're not aware this is a customer led community where we help other customers, we ca't "look into it" as we have no access to your address or account, we can't know what the issue is as it may be a line fault or simply poor wifi.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
