Hi - no internet . Sky hub green light on wifi and power but orange on the other- have followed all diagnostic repairs instructions but nothing happening
Posted by a Superuser, not a Sky employee. Find out more
@royalb20 The first thing to do is check to see if there are any outages nearby via this link https://www.sky.com/servicechecker (This should determine if there's an identified fault affecting multiple households)
Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
