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Discussion topic: logging a support issue
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This message was authored by: Greg61
Message posted on 27 Dec 2024 11:31 AM
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logging a support issue
How do I log a support case to get an engineer to investigate intermitency on my broadband?
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This message was authored by: daveNOS
Posted by a Superuser, not a Sky employee.
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Message posted on 27 Dec 2024 11:38 AM
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Re: logging a support issue
@Greg61 If the fault is intermittent the you wouls have to call Sky to log it, i don't think the connection test would allow you to book an engineer unless you manage to run the test while the fault is present.
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