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Discussion topic: internet keeps going off .

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This message was authored by: christine332

internet keeps going off .

internet has gone off several times today . checked the hub . 3 green lights the middle light goes orange and then eventually reboots .  

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This message was authored by: Mr+Flibbles+86

Re: internet keeps going off .

Posted by a Sky employee

Hi there @christine332, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Mahia

Re: internet keeps going off .

Dropped for several minuets at:
Around 3am twice
6:05am
7:50am
8:45am, in Wardington, Banbury

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This message was authored by: christine332

Re: internet keeps going off .

HI internet has gone off twice this morning but past hour Ok . spoke to Sky last eve they cannot find the fault . Engineer booked for next Monday .. not good as I work from home so do need stable internet connection 

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