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Discussion topic: intermittent connectivity

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This message was authored by: JU39

intermittent connectivity

My Sky broadband keeps dropping out imtemittently, I have run the checks on line and no error is detected but i keep loosing wifi, when I do the router is flashing orange, then returns to white. It has dropped out 3 times already since 9am this morning.

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This message was authored by: JimM1

Re: intermittent connectivity

@JU39 About the lights and that may help, but you do have a connection issue as what you have said!

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

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