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Discussion topic: iPhone and broadband keep disconnecting from wifi

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This message was authored by BENBRUNO1 This message was authored by: BENBRUNO1

iPhone and broadband keep disconnecting from wifi

My iPhone and broadband keep disconnecting from the wifi outside the house.  I have attempted all the trouble shooting suggestions including rebooting, forget network and reinstall etc but no luck.

sonetimes this can last up to an hour at a time. Only started happening in last 3 weeks.

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This message was authored by JPR007 This message was authored by: JPR007

Re: iPhone and broadband keep disconnecting from wifi

Posted by a Superuser, not a Sky employee. Find out more

@BENBRUNO1 Does it affect other devices or just the phone? The WiFi signal will always be weaker outside and would quite likely drop off that's normal. It could be interference from another network that a neighbour that has made the problem worse. 

If you could post your router stats it will show if the it's a broadband fault rather than a WiFi one. 

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Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)

** No - I have nothing to do with Sky **
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