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Discussion topic: iPhone 8 keeps losing wifi and going onto 4G?

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This message was authored by Catalyst1 This message was authored by: Catalyst1

iPhone 8 keeps losing wifi and going onto 4G?

Hi All

 

I've got the sky super fast broadband, and broadband boost.

 

My iPhone is has, for the last week or two, kept losing the wifi signal, even if I am sat in front of the router. I've tried resetting, disconnecting, restarting everything (phone and router) but it still happens.

 

It's causing me problems when I work from home, as the app I get calls on keeps saying "poor connection" or "check your network" and I'm unable to answer or make calls.

 

Any suggestions?

 

Many thanks

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Catalyst1
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This message was authored by Catalyst1 This message was authored by: Catalyst1

Re: iPhone 8 keeps losing wifi and going onto 4G?

Screenshot (254).png

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: iPhone 8 keeps losing wifi and going onto 4G?

Posted by a Superuser, not a Sky employee. Find out more

@Catalyst1 

Your router stats look fine. Is it just the iPhone having issues?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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