iPads won’t connect to sky Wi-Fi

[Blue+room]

Can anyone help I have iPad that won't connect to sky Wi-Fi for some reason & we're not sure why this is. It pick it up but when we enter password it says unable to connect does anyone know why this is please???

[Lisa-P1987]

Hi there @Blue+room , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now but if there is anything else in the future we can help you with, please do not hesitate to reach out. 

Thanks.