hub settings

[Simonbc42]

I am trying to access my hubs settings via the usual channels. However. When it comes to the login page. the standard login does not work. how can i get around this without fully resetting my hub?

[JimM1]

@Simonbc42 What sky hub model do you have, see the tips above on the community page or the sky Help!

[Simonbc42]

The hub 4. I have been on the phone to them and they don't seem to understand what I am trying to tell them 

[JimM1]

@Simonbc42 This will get you started from the Tips above....

User name is admin

Password is your label back off the hub UNLESS you have changed it from a previous time!

New Sky Broadband Hub login password hack!

[Simonbc42]

That's just it. I can't remember. All of the info on the back doesn't work. The 3 emails I have don't work and passwords. 

[JimM1]

@Simonbc42 If you cannot remember what you have as a user password, then you are NOT going to find out by any method. You are going to have to Factory reset the hub, and change back to the default values, just keep in mind there is TWO passwords for the SR203 sky Broadband hub, the wireless one and the admin one, my sky hub has neither off the defaults off any the three set, ssid, ssid password, and the admin password....

Hold the reset button in 20-30 seconds while watching the power light change state, once you see that you can release it and the sky Hub will take the settings off the label!