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Discussion topic: home move

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This message was authored by: ANGELAKENNEY

Message posted on ‎18 Aug 2025 02:08 PM

home move

We have a home move booked for Friday this week and we still havent received our new hub.  Can anyone shed any light on the arrival as its showing as awaiting dispatch on my app

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This message was authored by: cookiemonsteruk

Message posted on ‎18 Aug 2025 02:17 PM

Re: home move

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@ANGELAKENNEY 

 

It should be sent out to be at the new address up until the day before activation

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Message posted on ‎18 Aug 2025 02:26 PM

Re: home move

@ANGELAKENNEY Also remember to take all of your old sky equipment with you when you move!

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This message was authored by: Daniel0210

Message posted on ‎18 Aug 2025 02:30 PM

Re: home move

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@ANGELAKENNEY 

Hubs are normally dispatched via Royal Mail so once it's out for delivery RM should send you a link whereby you can track the parcel. You don't normally need to be in. The postie should send a photo as to where they've hidden/left it and pop a note through the letterbox. 


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