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Discussion topic: good morning .. my internet hasn't been working for 3 days .. an engineer was supposed to arrive tod

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Iancu
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good morning .. my internet hasn't been working for 3 days .. an engineer was supposed to arrive tod

‎14 Sep 2023 01:32 PM

Hello .. good morning .. my internet hasn't been working for 3 days .. an engineer was supposed to arrive today but he didn't
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Daniel0210
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Re: good morning .. my internet hasn't been working for 3 days .. an engineer was supposed to arrive

‎14 Sep 2023 01:40 PM - last edited: ‎14 Sep 2023 01:40 PM

Posted by a Superuser, not a Sky employee. Find out more

@Iancu 
You aren’t talking to Sky Customer Services here. This is a forum whereby customers try to help other customers.

 

It could be the engineer is at the cabinet working on your issue as opposed to visiting your actual address depending what he/she is looking for in respect of your issue. If you look at your order tracking in your Sky account or on the My Sky app does it still show the visit as being today? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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