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Discussion topic: fed up with changing dates for an engineer

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This message was authored by: dessie1

fed up with changing dates for an engineer

Have been waiting for fibre since mid May, supposed to have been coming on the 2nd June, then that changed to 25th June then to the 2nd July and now to the 30th July, I sugest that you forget trying to connect me to fibre and I will get it done with another company when my sky contract expires !!!

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This message was authored by: Daniel0210

Re: fed up with changing dates for an engineer

Posted by a Superuser, not a Sky employee. Find out more

@dessie1 
This is predominantly a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

 

Have Sky indicated what's causing the delays? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: TimmyBGood

Re: fed up with changing dates for an engineer

Posted by a Superuser, not a Sky employee. Find out more

@dessie1 wrote:

I sugest that you forget trying to connect me to fibre and I will get it done with another company when my sky contract expires !!!


Typically any other Openreach ISP will face similar delays because the required infrastructure is the same no matter who the supplier is.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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