dipp

[Broadband12]

I have recently changed my box from black to white with yourselfs and have had nothing but problems with it dipping in and out which never had that before with the older box was told it would be alot better but nit getting the service we had before 

[Tom-W19]

Hi @Broadband12 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147