Discussion topic: broadband
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Message posted on 27 Jan 2026 02:09 PM
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broadband
my broadband speed is very poor and has been for around 3 months now.
I pay for 150 fibre and we are definitely getting no where near that.
Please can we get this improved?
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All Replies
Message posted on 27 Jan 2026 02:30 PM
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Re: broadband
@RossWhitehead
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.
If the broadband has become slow see this link
https://www.sky.com/help/articles/broadband-diagnostic-start
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 27 Jan 2026 04:01 PM
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Re: broadband
I've done this and it says its fine. But it clearly isnt so i'm not sure what to do
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