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Discussion topic: broadband problems

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Avatar for spearce19
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This message was authored by: spearce19

Message posted on ‎10 Dec 2024 11:19 AM

broadband problems

we are having very slow internet and periods where it dropos out .

can you please resolve this matter 

thank you 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎10 Dec 2024 11:30 AM

Re: broadband problems

Posted by a Superuser, not a Sky employee. Find out more

@spearce19 you are not talking to Sky by posting in the forum. However before calling them use this link https://www.sky.com/help/articles/broadband-diagnostic-start to test your connection.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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