broadband not working

[luce222]

i have just changed over to fibre broadband but as soon as it was supposed to work it hadn't 

[Highlinder]

@luce222  When was supposed to be your activation day today?

[luce222]

no yesterday they had text me to say it had been activated but it has not 

[Highlinder]

@luce222  Do you have working phone line to see if that is working and is connected to the Sky network?

[luce222]

yes i do it's connected to the broadband but i do not have a landline phone 

[Highlinder]

@luce222  Can you check track orders in my account to see if there is any updates or notes on your broadband activation.

If there is nothing there and you have a mobile you can call Sky following the link below and you can find a number to call Sky uner * Need more help ".

https://www.sky.com/help/home